cc66 Privacy Policy

1Introduction & Overview

cc66 ("we", "our", or "platform") provides a safe and reliable online casino and sports betting service for players in Bangladesh. We take our users' privacy very seriously and are committed to protecting their personal information.

The purpose of this Policy is to clearly inform you about what types of information we collect, why we collect it, how we use it, and what steps we take to protect your information. By opening an account at cc66 or using this website, you give your consent to the terms described in this Privacy Policy.

2What Information We Collect

cc66 collects only the information necessary to provide services, ensure security, and improve the user experience. The information we may collect is described in detail below.

2.1 Personally Identifiable Information

During account registration we collect the following information:

• Full name and date of birth (for age verification — only users aged 21 or above may register)
• Mobile number and email address
• Preferred currency and language
• National ID card or passport details for identity verification purposes

2.2 Financial Information

To process transactions we collect the following information:

• bKash, Nagad, Rocket, Upay account numbers (full numbers are not stored on our servers)
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Betting and gaming transaction records

2.3 Technical and Usage-Related Information

When you use the cc66 platform, the following information may be collected automatically:

• Internet Protocol (IP) address and device type
• Browser type and version
• Pages visited and time spent on the site
• Information collected through cookies and similar technologies
• Referral source (how you arrived at the site)

3Purpose of Information Use

cc66 uses collected information only for specific and legitimate purposes. We use your information for the following reasons:

• Service Delivery: Managing accounts, processing deposits and withdrawals, and ensuring gaming services.
• Identity Verification: To prevent fraud and verify age (21+).
• Customer Support: Providing assistance via 24/7 live chat and email.
• Security Assurance: Detecting suspicious activity and preventing fraudulent transactions.
• Service Improvement: Analysing user experience to improve the platform.
• Communication: Sending important updates, promotions, and account-related notifications.
• Legal Compliance: Adhering to applicable laws and regulations.

4Information Sharing with Third Parties

cc66 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

Necessary information is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers to complete your financial transactions. These third parties are governed by their own privacy policies and serve only a supporting role in delivering cc66's services.

4.2 Technology Partners

Game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and other providers) may receive certain technical information for service operation. They do not have direct access to personally identifiable information.

4.3 Legal Obligations

We may be required to disclose information in response to a court order, government regulation, or a lawful request from a law enforcement agency. In such situations only legally required information will be provided.

5Cookies & Tracking Technologies

The cc66 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help our site recognise you.

5.1 Types of Cookies

• Essential Cookies: These are necessary to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences (language, currency).
• Analytics Cookies: Monitor site usage to help improve the quality of our service.

You can control cookies by changing your browser settings. Please note that disabling certain cookies may limit some functionality of the site.

6Data Protection & Security

cc66 applies industry-standard security measures to protect your information. Our security framework includes:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is sent through encrypted channels.
• Data Encryption: Sensitive information stored on our systems is kept in encrypted form.
• Access Control: Only authorised personnel can access user information.
• Regular Security Reviews: Our systems are regularly tested for security vulnerabilities.
• Two-Factor Authentication: An additional security layer is available when logging into your account.

While we make every effort to protect your information, no method of data transmission over the internet is completely infallible. Nevertheless, cc66 is committed to minimising all possible risks.

7Data Retention Period

cc66 retains your information for as long as it is necessary or legally required:

• Active account data: For the entire duration the account remains active, to support account management.
• Financial transaction records: For the period determined by legal requirements.
• After account closure: Certain information may be retained for a defined period for security and legal purposes.
• Technical logs: Generally retained for a limited period.

Once the need to retain information has ended, we securely delete it or anonymise it so that you can no longer be identified.

8Your Rights

As a user of cc66 you have the following rights:

8.1 Right to Access Information

You may request at any time to find out what information we hold about you and how it is being used.

8.2 Right to Correct Information

If your information is incorrect or incomplete you may request that it be corrected. Many details can be updated directly by logging into your account settings.

8.3 Right to Opt Out of Marketing Communications

You may stop receiving promotional emails or messages at any time. To do so, contact our support team.

8.4 Right to Close Account

You may request to close your cc66 account at any time. Once closed, no new information will be collected, though certain information may be retained as required by law.

To exercise any of the above rights, contact our support team via live chat or by emailing [email protected].

9Protection of Minors' Information

cc66 provides services only to users aged 21 or above. We do not knowingly collect personal information from minors. If we become aware that a minor's information has been collected, we will immediately close that account and delete the relevant information.

If you believe that a minor has registered on cc66, please notify us immediately.

10Third-Party Links

The cc66 website does not contain links to external websites. However, if any third-party service is mentioned in context, please be aware that their privacy practices are outside cc66's control. We are not responsible for the privacy policies of third-party websites.

11Changes to This Policy

cc66 reserves the right to update this Privacy Policy as needed. For any significant changes we will notify you by email or through a platform notification. Continued use of the site after changes are made will be considered as your consent to the updated policy.

The most recent effective date of this Policy will be noted on this page. We recommend that you review this Policy regularly.

12Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

• Live Chat: Available 24/7 through the website
• Email: [email protected]

Our support team is able to assist in both Bengali and English.